Diagnostic Assessment
Diagnosis Before Prescription
Most consultancies start with solutions. We start with evidence.
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Our forensic diagnostics reveal what's really constraining your commercial performance, and it's rarely what you assume.
The Diagnostic Difference
Every SaaS company has theories about why commercial performance isn't where it should be. The sales team blames the product. Product blames pricing. Marketing blames sales. The board blames everyone. But ALL are deeply subjective in it.
The truth lies in the data.
Our diagnostic assessments cut through opinion to reveal the real constraints, whether capability, structural, or systemic. We've uncovered management teams scoring below the people they lead, or simply not having the experience that drive the behaviours that the team requires. Found £20M+ hiding in existing accounts and highlighted the challenges that are stopping the global team accessing that. Identified systemic barriers that guarantee current outcomes.
What would we find in your organisation?
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Our Diagnostic Suite
Commercial Capability Assessment
The human element of performance, but not what you think
We assess individuals and teams across multiple dimensions, revealing:
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Performance distribution patterns (who's really driving results)
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Management effectiveness (are leaders helping or hindering?)
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Capability-to-role alignment (right people, wrong seats?)
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The truth about your talent (67% can succeed with the right system)
Revenue Operations Audit
The systematic review that reveals operational truth
We examine your entire commercial engine:
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Process effectiveness (theatre or genuine?)
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Methodology adoption (really being used?)
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Technology utilisation (expensive shelfware?)
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Operational bottlenecks (where value dies)
Go-to-Market Effectiveness Review
The strategic assessment that challenges assumptions.
We evaluate your market approach:
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Product-market-channel fit reality
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Coverage model efficiency
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Competitive positioning truth
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Untapped opportunity quantification
What Makes Our Diagnostics Different
We Go Deeper
100+ hour engagements, not 2-day reviews. We find what others miss because we look where others don't
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We Use Multiple Lenses
Quantitive data, qualitative assessment, behavioural observation, pattern recognition. Truth emerges from triangulation
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We've Been There
Built by operators who've scaled from £2M to £100M. We know what good looks like, and what's hiding in the gaps
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We Tell Truth
No sugar-coating. No politics. You get the unfiltered reality of what's constraining performance and then recommendations of how to transform it
The Diagnostic Process
Week 1: Immersion
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Stakeholder interviews
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Data gathering and analysis
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Process observation
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Initial pattern identification
Week 2-3: Analysis
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Deep-dive investigation
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Benchmark comparison
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Root cause analysis
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Opportunity quantification
Week 4: Synthesis
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Executive briefing
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Detailed findings docs
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Transformation roadmap
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ROI projections
Recent Diagnostic Revelations
'We discovered some managers averaged 20% lower capability scores than their teams. No amount of training would fix that structural problem.'
'The diagnostic revealed £20M of whitespace they didn't know existed. The ROI was 50x on the assessment alone.'
'They thought they had a people problem. We showed it was 60% systems, 40% people. That changed everything.'
